Contact Boreholeflow

Got a question about a well pump, a pressure tank that’s short-cycling, sizing math you can’t quite work out, or a buying decision you’re stuck on? Here’s how to reach me.

Email

hello@boreholeflow.com

I read everything that comes in. Replies usually take 1–3 business days depending on what’s going on at Bonvic Drilling that week — sometimes faster, occasionally slower if I’m in the field.

Send me a message

What I can help with

Equipment sizing questions — pump GPM, pressure tank drawdown, pre-charge math, pressure switch settings, system pressure ratings. These are universal engineering questions and I can usually walk you through them with a few details about your well.

Product recommendations — “I need a tank for a 12 GPM pump on a 30/50 switch in a tight basement, here’s my budget” — questions like this I can answer well, because the math doesn’t care which country the buyer is in.

Troubleshooting help — short cycling, low pressure, no pressure, pump that keeps running, smelly water, discoloration, rusty water. I can usually point you toward the likely cause based on symptoms, even without being on site.

Article corrections or feedback — if you see something on the site that’s wrong, outdated, or unclear, tell me. I would rather get an embarrassing correction email than have wrong information sitting on the internet.

Press, partnership, or media inquiries — if you write about well water, off-grid systems, or related topics and want to talk, the same email works. Just put “press” or the publication name in the subject line.

What I can’t help with

A few honest limits worth stating up front:

  • I can’t diagnose your system with certainty without being there. I can give you the most likely cause based on symptoms, but well water systems have a lot of variables and remote diagnosis is educated guessing.
  • I’m not licensed in any US state. I can’t tell you what your local code requires, what permits you need, or whether a particular installation is legal in your jurisdiction. Talk to a licensed local well contractor for that.
  • I can’t recommend specific local installers in the US. I work in Kenya — I don’t know the contractors in your county. The state water-well contractors association website is usually the right starting point.
  • I don’t do paid sponsorships or pay-to-include reviews. If you’re a manufacturer offering money to feature a product, I’ll politely decline. (Free product samples I’ll consider; see the disclosure page for how those are handled.)

Follow along

The site is one half of what I do; the other half is the actual drilling work at Bonvic. If you want to see how this work happens on real job sites: